Penwright · Support
Support
Need help with Penwright? We're here for you.
Contact Us
For any questions, issues, or feedback, email us at:
We typically respond within 24–48 hours.
Common questions
Most day-to-day questions, like where your data lives, how Pro pricing works, restoring a purchase, or exporting your manuscript, are answered on the FAQ page. For anything Pro-pricing specific, see Pricing.
Delete Your Data
Penwright has no account and no server-side copy of anything you write, so there's nothing for us to delete on our end. To remove your data:
In-app: Delete a project, chapter, or scene from within Penwright, then empty the Trash in Settings to remove it permanently from the app's own storage.
Your files: Your manuscript and penwright.json live in the folder you chose on your device. Delete that folder yourself (e.g. via your device's Files app) to remove everything, including the backup copy.
Uninstalling the app removes Penwright's on-device data but leaves your chosen folder and its files untouched, so you keep your writing either way.